Wirecutter’s Jason Chen Breaks Down Your Biggest Black Friday & Holiday Shopping Doubts

Jason Chen answers your top Black Friday shopping questions. Jason Chen answers your top Black Friday shopping questions.

8. Should You Buy Online or In Stores?

Choosing between online and in-store depends on convenience, stock, and deal reliability.
Choosing between online and in-store depends on convenience, stock, and deal reliability.

Shopping behavior has shifted dramatically toward online purchases, and Jason Chen strongly supports this trend.

Why online shopping is better for Black Friday:

  • You can compare prices instantly.
  • Many deals are online-only.
  • You avoid crowds and sold-out shelves.
  • You can review specifications calmly.
  • Returns are often easier.

In-store shopping is better for:

  • Furniture and large home items
  • Clothing that needs fitting
  • Color-sensitive items
  • Last-minute gifts

Still, more than 85% of the deepest discounts are e-commerce-exclusive, and Jason advises shoppers to stay online unless a store-only deal is proven valuable.