TRAI Issues Deadline for BFSI Sector to Shift to ‘1600’ Number Series for Verified Calls
The Telecom Regulatory Authority of India (TRAI) has issued a transformative directive mandating all Banking, Financial Services, and Insurance (BFSI) entities to shift their service and transactional voice calls to a dedicated “1600” number series. This regulatory move is designed to enhance security, strengthen consumer trust, and curb the rising threat of impersonation-based call fraud….